1. Information We Collect
At Francesc LLC., we collect the following information to provide our real estate AI services:
- Registration data: Name, email, phone, and professional information
- Usage data: Interactions with our apps, analysis performed, properties consulted
- Technical data: IP address, browser type, device used
- Real estate data: Properties analyzed, search criteria, investment preferences
2. How We Use Your Information
We use your data to:
- Provide personalized real estate investment analysis
- Generate accurate ROI and profitability calculations
- Offer renovation and budgeting recommendations
- Provide access to the exclusive Agent Vipmarket marketplace
- Improve our AI algorithms through machine learning
- Send notifications about new properties or updates
3. Legal Basis for Processing
We process your personal data based on:
- Consent: For advanced analysis and personalized recommendations
- Contract performance: To provide contracted services
- Legitimate interest: To improve our services and prevent fraud
- Legal compliance: To comply with real estate sector regulatory obligations
4. Information Sharing
We may share your information with:
- Service providers: Analysis platforms, hosting and data processing
- Real estate partners: Only aggregated and anonymized data for market studies
- Authorities: When required by law or judicial process
We never sell your personal information to third parties.
5. Data Security
We implement appropriate technical and organizational security measures to protect your information, including data encryption, restricted access, and regular security audits. However, no system is 100% secure.
6. Data Retention
We retain your personal data for the time necessary to fulfill the purposes described in this policy, generally while you maintain an active account plus 3 additional years to comply with legal obligations.
7. Your Rights (GDPR/CCPA)
You have the right to:
- Access: Request a copy of your personal data
- Rectification: Correct inaccurate or incomplete data
- Erasure: Request deletion of your data ("right to be forgotten")
- Restriction: Restrict the processing of your data
- Portability: Receive your data in a structured format
- Objection: Object to processing based on legitimate interest
8. Cookies and Similar Technologies
We use essential cookies for site functionality, analytics cookies to improve user experience, and personalization cookies to offer relevant content. You can manage your cookie preferences in your browser settings.
9. International Transfers
Some of our service providers may be located outside the European Economic Area. In these cases, we ensure an adequate level of protection through standard contractual clauses approved by the European Commission.
10. Contact and Data Protection Officer
To exercise your rights or privacy inquiries, contact our Data Protection Officer at sales@francesc.cc or through our contact form.
You can also file a complaint with your local data protection authority if you believe we have violated your data protection rights.